Online Shopping Mall for Importing Japanese Products at Wholesale Prices

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Payment

Payment Method

You cannot change your payment method after you place an order.

PayPal

PayPal(VISA,Master Card,American Express,JCB,Ginren,Discover)

We accept payment through PayPal.
We comply with your agreement with PayPal for the payment limit and the refund method.
You can order up to JPY 1,000,000 per order at SUPER DELIVERY, calculated by the exchange rate at the time of placing your order.

As the exchange rate at the time of cancellation/sold-out/return will be applied, the refund amount may differ from the amount you were charged for your order.

Credit Card (Visa/Master/AMEX/JCB)

VISA,Master Card,American Express,JCB

You can use the credit card payment up to 3,000,000 yen per month. If you have multiple credit cards registered, payment amount of all cards cannot exceed the limit.

Prices in SUPER DELIVERY are displayed in Japanese yen.
The applicable exchange rates for each currency differ depending on credit card companies.

Telegraphic Transfer

You will be responsible for extra fees charged for telegraphic transfer.
Please make a payment based on Japanese yen.
Please be aware that we cannot ship if you have not paid the billing amount completely.
If we cannot confirm your payment within 5 business days after you place your order, it will be cancelled automatically.

  • In case the billing amount is partially paid:
    We will ask you to make a payment again. If we cannot confirm your payment within 5 days of notification, your order will be cancelled automatically.
  • In case you pay more than the billing amount or there's an amount difference due to quantity change by a vendor:
    Please refer to About Refund.

Billing Amount

Displayed and Billing Amount

Prices on SUPER DELIVERY are displayed in Japanese yen.

Expenses included in the billing amount

  • Product price
  • Shipping & Handling fee

Expenses not included in the billing amount

Import-related expenses such as customs duties, value-added tax, and consumption tax in your country.

  • You will not be charged for the products that are cancelled or sold out after you place the order.

Billing Statement / Receipt / Delivery Note

Billing Statement

If you need a billing statement, please use one of the following in accordance with your payment method.

PayPal
Detailed statement issued by PayPal and your Order History
Credit Card
Detailed statement issued by the credit card company and your Order History
Telegraphic Transfer
Payment request email we send you

Receipt

If you need a receipt, please use one of the following in accordance with your payment method.
Please be aware that we will not issue a receipt.

PayPal
Detailed statement issued by PayPal
Credit Card
Detailed statement issued by your credit card company
Telegraphic Transfer
Transfer statement

Delivery Note

It'll be shipped inside the package. Please keep it in a safe place.
Also, you can review the contents in the email which notify you of the shipping completion and on your Order History.