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[Delivery] Basically, the goods are delivered to the eaves of the building on the first floor. Usually, one driver delivers the products. If it is difficult for one person to deliver a large item or a large quantity of items, we may ask for your assistance. We appreciate your cooperation in such cases. Depending on the delivery destination, delivery may be made to a branch office or by charter service (extra charge). If you wish to deliver to the second floor or higher of a building, etc., a separate delivery fee will be charged. This is a large product. Please check the size of the product and the delivery route in advance before placing an order. etc.). If the item cannot be returned, a cancellation fee will be incurred. We appreciate your understanding in this matter.
 
[You can specify the delivery date and time when you place your order (in principle, delivery is by local delivery service). (In principle, delivery is made by local route delivery service.) You can specify the delivery time in the morning* or afternoon. However, please be aware that the delivery may not be made on the requested date due to the stock status of the desired product, weather conditions, road conditions, etc.
 
We do not accept returns unless the product is defective. [If the product is damaged during shipping, please contact us within 5 days of receipt of the product.