以批發價從日本進口木板/面板 新款 2024年 画框 400 ~ 750mm

We do not accept returns unless the product is defective.
[Regarding shipping accidents]
Please contact us within 5 days of receipt of the product if the product is damaged during shipping. Please note that insurance will not be applied after this period. Upon confirmation, we will return*exchange the product (at our shipping cost). (We apologize for the inconvenience, but we would appreciate it if you could take a picture of the item and send it to us. We will replace the damaged item when we deliver the replacement item. We accept returns and exchanges only for standard products (unopened* unopened* unopened). (Unopened and unused items only. Please note that the customer is responsible for shipping charges. Please note that we do not accept special orders.

[About delivery]
Basically, delivery is made on the first floor and delivered from the eaves of the building. Depending on the delivery destination, delivery may be made to a branch office or by charter service (extra charge).
When delivering a single piece, please ensure that the delivery route is clear, such as whether or not it can fit in an elevator, or whether or not it can be turned around on the landing if it is to be carried up by hand on the stairs.
If you wish to deliver to the second floor or higher of a building, etc., a separate delivery fee will be charged.

[About the delivery date and time specification].
You can specify the delivery date and time when you place your order.
The time zone that can be specified is either in the morning* or in the afternoon.
However, please be aware that the delivery may not be made on the requested date due to the availability of the desired product, weather conditions, road conditions, etc.