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*About Reserved Products

*Please check the detailed information for items with the "Reserved Item" in the product name, as the delivery date is indicated in the detailed information.

*If you purchase pre-order items and regular delivery items together, all items including regular items will be shipped as soon as the pre-order items with the latest delivery date arrive.

*The delivery date for pre-order items is only an estimate. Please note that the actual delivery date may differ from the delivery date depending on the availability of the item.

*If you purchase both regular and pre-order items at the same time in one order, we will not be able to ship them separately.

*About shipping

*We will try to ship as soon as possible, but we will ship to all customers as soon as the items are available.

*In principle, we are not able to respond to individual requests for shipping timing, date and time of arrival, etc.

*If you wish to specify the date and time of arrival, we will provide you with the invoice number at the time of shipment, so please contact the shipping company directly based on that number.

*Cancellation*Changes to Orders

*Once an order has been confirmed, cancellation or changes to the order cannot be made for any reason.

*We do not handle the bundling of multiple orders.

*Return Policy

*We accept returns within 7 days of receipt, if the item is unused and in the same condition as when it was delivered, including tags. If you wish to return an item, please contact us by message.

*Defective items

If the item is defective, please contact us via message. We will confirm the initial defect and contact you for exchange or return procedures. Please note that we cannot accept exchanges or refunds in the following cases.

1) Products for which we have not received notification of the defective part by e-mail within 7 days after the arrival of the product.

2) Products that have been used by the customer

3) Products with scratches or stains caused by the customer

4) Merchandise with paper tags cut off or without paper tags

5) Merchandise that has been washed, repaired, or cleaned

*Other

Our products can only be sold in our physical stores. Online sales are strictly prohibited.

Reproduction of images from our product pages is also prohibited. Please note that we will stop dealing with any customer who has been confirmed by our company as described above.