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*About pre-order items
*Please check the detailed information for items with "Reserved Item" in the product name, as the delivery date will be indicated in the detailed information.
*If you purchase pre-order items and regular delivery items together, all items including regular items will be shipped as soon as the pre-order items with the latest delivery date arrive.
*The delivery date for pre-order items is only an estimate. The actual delivery date may differ from the delivery date depending on the availability of the item.
*If you purchase both regular and pre-order items at the same time in one order, we will not be able to ship them separately.

*About shipping
*We will try our best to ship as soon as possible, but we will ship to all customers as soon as the items are available.
*In principle, we are unable to respond to individual requests for shipping timing, date and time of arrival, etc.
*If you wish to specify the date and time of arrival, we will provide you with the invoice number at the time of shipment, so please contact the shipping company directly based on the invoice number.

*Cancellation *Changes to Orders
*Once an order has been confirmed, cancellation or changes to the order cannot be made for any reason.
*We do not handle multiple orders that have been shipped together.

*Return Policy
We do not accept returns for any reason, including but not limited to: *Within 7 days of receipt, unused, and with tags and other items in the same condition as when delivered. If you wish to return an item, please contact us via message.

*For defective items
Please contact us via message if the item is defective. We will confirm the initial defect and contact you for the exchange or return procedure. Please note that we cannot accept exchanges or refunds in the following cases.
1) Products for which we have not received notification of the defective part by e-mail within 7 days after the arrival of the product.
2) Products that have been used by the customer
3) Products with scratches or stains caused by the customer
4) Merchandise with the paper tag cut off or without the paper tag
5) Merchandise that has been washed, repaired, or cleaned

*Others
Our products can only be sold in our physical stores. Online sales are strictly prohibited.
Reproduction of images from our product pages is also prohibited. Please note that we will stop business with any customer who has been confirmed by our company as described above.