Vendor Profile
SUBARUSYA Co., Ltd.
| Address | Higashiikebukuro 3-9-7 Toshima-ku Tokyo, JAPAN ZIP:170-0013 |
|---|---|
| Representative Name | Keitaro Tokudome |
| Annual Revenue | closed |
| No. of Employees | 38 |
| Web Site URL | |
| SNS |
Other items from this category
Business Book
SD item code:9527384
| Detail | Price & Quantity | ||
|---|---|---|---|
| S1 |
Naoto Narita
 Original text before translation
成田直人
(200055)
JAN:978479910055-4
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(200055)
JAN:978479910055-4
Wholesale Price: Members Only
1 pc /set
In Stock
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| Dimensions |
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210 x 150 x 10
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| Specifications |
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Country of manufacture: made in Japan
Material / component: Paper
Year of manufacture: 2011
Product tag: None
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Description
| Product, location, time. The conditions for selling are the same for everyone in the store. But who sells can make a difference in sales by a factor of two, three, or even five or more! It is not that you can sell because you are a veteran or because you happen to be lucky. Even if you are a newcomer, you can increase your sales as much as you want, depending on how you do it. This is the real thrill of customer service. This book thoroughly introduces customer service techniques that will turn anyone into a successful salesperson starting tomorrow! From talking to the customer to closing the deal, this book is a "textbook" on customer service that will teach you all the basics of customer service, such as the one-step selling talk, the concern that captures the customer's heart and keeps them talking, backyard work that is simple but important, and how to be trusted as a member of the store! Table of Contents PROLOGUE Improve your customer service skills and you'll sell more and more! PART1 The basics of customer service PART2 How to make every customer like you! PART3: Sales will go up! [Top salespeople's customer service]. PART4 Repeat customers come back one after another! [Customer service that impresses customers]. PART5 Focus on customer service! [Improve your operational skills] PART6 Aim for the next level! [Teamwork in customer service] |
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| Shipping Method | Estimated Arrival |
|---|---|
| Sea Mail | From Jun.26th to Aug.30th |
| Air Mail | From Jun.10th to Jun.12th |
| EMS | From Jun.7th to Jun.12th |
| Pantos Express | From Jun.11th to Jun.14th |
| DHL | From Jun.7th to Jun.11th |
| UPS | From Jun.7th to Jun.11th |
| FedEx | From Jun.7th to Jun.11th |
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Some trading conditions may be applicable only in Japan.
*Important Notice
Under the resale price maintenance system, publishers are legally allowed to set the selling price of books. We ask that your company also adhere to the fixed sales price. Failure to do so will result in termination of the transaction. Please understand this in advance. Please note that we cannot accept returns except for defective or damaged products. |
Other items from this category:
Table of Contents
PROLOGUE Improve your customer service skills and you'll sell more and more!
PART1 The basics of customer service
PART2 How to make every customer like you!
PART3: Sales will go up! [Top salespeople's customer service].
PART4 Repeat customers come back one after another! [Customer service that impresses customers].
PART5 Focus on customer service! [Improve your operational skills]
PART6 Aim for the next level! [Teamwork in customer service]
目次
PROLOGUE 接客スキルを磨けば、どんどん売れる！
PART1 まずは知っておきたい「接客の基本」
PART2 どんなお客様からも「好かれる接客」
PART3 売上みるみるアップ！ 「トップ販売員の接客」
PART4 リピーターが続々！ 「感動される接客」
PART5 これで接客に集中！ 「オペレーション力アップ」
PART6 さらに上を目指そう！ 「チームワークの接客」