Vendor Profile
SUBARUSYA Co., Ltd.
Address | Higashiikebukuro 3-9-7 Toshima-ku Tokyo, JAPAN ZIP:170-0013 |
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Representative Name | Keitaro Tokudome |
Annual Revenue | closed |
No. of Employees | 38 |
Web Site URL | |
SNS |
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Business Book
SD item code:9527523
Detail | Price & Quantity | ||
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S1 |
Hiroko Nishimura
Original text before translation
西村宏子
(200550)
JAN:978479910550-4
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(200550)
JAN:978479910550-4
Wholesale Price: Members Only
1 pc /set
In Stock
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Dimensions |
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210 x 150 x 11
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Specifications |
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Country of manufacture: made in Japan
Material / component: Paper
Year of manufacture: 2016
Product tag: None
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Description
Customer complaints are a common occurrence in the hospitality industry. It is depressing for anyone to deal with angry customers. However, by responding to customer complaints in a courteous manner without taking them negatively, you can not only resolve complaints smoothly but also expand your customer base. This book is a thorough explanation of the know-how of complaint handling by a complaint expert who has handled as many as 10,000 cases, using a variety of examples. [This is the sixth volume in the "1THEME×1MINUTE Shop Series"! |
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Shipping Method | Estimated Arrival |
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Sea Mail | From Jul.3rd to Sep.6th |
Air Mail | From Jun.17th to Jun.19th |
EMS | From Jun.14th to Jun.19th |
Pantos Express | From Jun.18th to Jun.21st |
DHL | From Jun.14th to Jun.18th |
UPS | From Jun.14th to Jun.18th |
FedEx | From Jun.14th to Jun.18th |
Some trading conditions may be applicable only in Japan.
*Important Notice
Under the resale price maintenance system, publishers are legally allowed to set the selling price of books. We ask that your company also adhere to the fixed sales price. Failure to do so will result in termination of the transaction. Please understand this in advance. Please note that we cannot accept returns except for defective or damaged products. |
Other items from this category:
This book is a thorough explanation of the know-how of complaint handling by a complaint expert who has handled as many as 10,000 cases, using a variety of examples. [This is the sixth volume in the "1THEME×1MINUTE Shop Series"!