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*About Shipping

*As a general rule, we are not able to provide individualized support for shipping timing, date and time of product arrival, etc.

*If you wish to specify the date and time of arrival, please contact the shipping company directly based on the invoice number provided at the time of shipment.

*Cancellation

*Cancellations and changes to orders cannot be made for any reason after an order has been confirmed.

*We do not handle bundling of multiple orders.

*About size

*Measurements are taken by laying the item flat, so there may be slight variations depending on the material and other factors.

*About the images

*Because the images were taken with a digital camera, the colors may look slightly different on the screen from the actual items.

Please understand that we try to keep the color as close to the product as possible.

*Defective products

*If the item is defective, please contact us via message. We will confirm the initial defect and contact you for the exchange or return procedure. Please note that we cannot accept exchanges or refunds in the following cases.

*Products for which we have not received notification of the defective part by e-mail within 7 days after the arrival of the product.

*We cannot accept exchanges or returns of defective items after the sale to the customer. We ask that you take responsibility for checking the product prior to sale upon arrival.

*Merchandise with paper tags cut off or without paper tags

*Merchandise that has been washed, repaired, or cleaned.

*Inventory Status

*Please note that we do our best to keep track of our inventory, but there may be cases where items are sold out due to a mix-up. We take every precaution to manage our inventory, but there may be cases where an item is sold out due to a sales error. We appreciate your understanding.

*Shipping Timing

*Basically, orders placed by 12:00 pm are shipped on the next business day, and those placed after that are shipped the following business day.

*We are closed on Sundays and holidays. If you are in a hurry, please feel free to contact us as we may be able to accommodate you.

If you have any other questions, please feel free to contact us.