Not sure how international shipping works or what costs apply?
This guide helps you find products, check costs,
and place your order on SUPER DELIVERY.
Before You Order
SUPER DELIVERY reviews your Shop Information when you place your first order or after changing your account information. To help prevent delays or items selling out, please make sure your account information is up to date before ordering.
Helps vendors understand your shop and build trust in your businessGet more relevant product recommendations that suit your shopKeep your shop information up to date to help avoid review delays and reduce the risk of items selling out.
See what happens from placing your order to delivery.
Review product prices, shipping fees, handling fees, and applied coupons. Then choose a payment method and place your order.
View Payment Methods
Products from vendors across Japan are sent to our partner warehouse. SUPER DELIVERY then prepares your order for international shipping using your selected method.
When your order arrives, check that all items are included and in good condition.
Refund Support
If an item is damaged, defective, or missing, submit a refund request within 14 days.
Learn more
Understand Costs Before You Order and Source with Confidence
Costs vary by destination, shipping method, size, weight, and order volume.
View Shipping Rate Table
A JPY 1,300 handling fee applies per vendor which covers warehouse management and export-related services.
Duties and taxes vary by country and may be charged during customs clearance or delivery.
Volume-Based Shipping Discounts
Larger orders may qualify for shipping discounts. Check the rate table before ordering.
Upload a product photo to find visually similar items on SUPER DELIVERY.
Image Search
Enter a short description, such as a color or item name, to find visually similar products.
Text-based Image Search
Refine your results by price, stock, purchase history, single-item availability, and more to find the best match. Open Advanced Search from the search bar to get started.
Find Products & Vendors You Like
Discover Vendors Offering First-Purchase Discounts!
Browse products by season, trend, or theme.
Explore popular products by country and region.
If you have questions about shipping, payment, fees, or ordering, our team is here to help you every step of the way.
Tap the chat button in the bottom-right corner to contact us.
